Tourism and Recreation

Quality management in the tourism and recreation branch is on the up and up. A logical development. By implementing quality management systems the organisations of this sector are not only becoming more capable of controlling their management processes, but, of course, they also contribute to an important degree to improved customer satisfaction.

And in the branch of tourist and recreational services in particular customer satisfaction has much influence on repeated visits, the choice of the means of transport, the accommodation, the form of recreation and mouth to mouth advertising.

Kiwa supports Tourist Information Agencies, coach operators, taxi companies, but also the ANWB with certification services in different areas. Both for setting up and maintaining your quality management system and for its continuous improvement you can rely on our expertise. Apart from this we support swimming pools, fairs, sauna's, amusement parks and all other public facilities with our services in the field of legionella prevention, food safety, personnel training, company emergency services and management in the field of health, safety and the environment.